Alexander supports interested parties and customers in the area of cash visibility and payments solutions from Serrala. He has more than 20 years of practical experience in the treasury & finance environment and has worked with global players and medium-sized companies at banks, a treasury system provider and in treasury consulting (Big4 environment) during this time. Before joining Serrala, he has been working as a consultant in the treasury area with integration, digitalization and transformation topics. In addition, he actively set up and expanded a treasury function as a treasury manager in a company in the automotive sector and designed, implemented and actively executed the essential processes, including cash management, payment transactions, liquidity planning and control.
Andy Büch
VP Produkt Credit, Collections & Compliance
Andy Büch
VP Produkt Credit, Collections & Compliance
Als Vice President Produkt CCC verantwortet Andy den Erfolg der Kreditmanagement-, Forderungsmanagement- und Compliance-Lösungen bei Serrala. Zuvor war er als Director Solution Successs sowie als Senior Solution Architect tätig.
Andy verfügt über mehr als 16 Jahre Erfahrung in der Debitorenbuchhaltung und im Risikomanagement und begann seine IT Karriere 1995 bei der KPMG und der Deutschen Bank. Seitdem hat er über 100 Projekte in unterschiedlichen Branchen erfolgreich umgesetzt, als Projektmanager, Solution Architekt, Entwickler und Berater. Er hat einen Abschluss in Mathematik von der Fachhochschule Berlin.
Bart de Vries
Director Solution Success
Bart de Vries
Director Solution Success
Bart is responsible for the successful delivery of the request to pay and e-billing solutions for existing and new customers. Bart has a long history working in the financial sector in Amsterdam and Hong Kong at various leading financial institutions, including ABN AMRO, RBS and NIBC. Bart holds a BA from Middlebury College and an MBA from Cornell University.
Bart Parren
SVP Solution Transformation
Bart Parren
SVP Solution Transformation
Bart Parren verantwortet in der Rolle als Senior Vice President Solution Transformation die Entwicklung von Zukunftslösungen für Serrala. Er ist seit 2007 für Serrala tätig und hat vor seiner aktuellen Tätigkeit zunächst das Produktmanagement geleitet und war anschließend Geschäftsführer für Europa bei Serrala. Bart verfügt über mehr als 20 Jahre Erfahrungen im Treasury Management – vom Projektmanagement über Systemimplementierung, Entwicklung, Solution Architecture und Vermarktung von Treasury Management Systemen. Er verfügt über einen Abschluss in Ökonometrie von der University of Tilburg.
Bernd Düsterbeck
Product Owner
Bernd Düsterbeck
Product Owner
Bernd Düsterbeck ist seit März 2021 als Experte im Bereich Alevate CashApp bei Serrala tätig. Zunächst startete er im Consulting und ist nach seinem Wechsel jetzt als Product Owner beschäftigt. Von 2001 bis 2021 war er im Vertrieb und Consulting für die automatisierte Kontoauszugs- und Avisverarbeitung bei einem kleinen Hamburger Systemanbieter angestellt.
Camill Reid
Product Owner
Serrala Alevate AP
Camill Reid
Product Owner
Serrala Alevate AP
Camill is responsible for managing the development of our cloud-native solutions Serrala Alevate AP, which automates accounts payable processing, and Corestone for Cloud, which supports document archiving and management across the other products in our Alevate suite.
Previously, she worked as an Accounts Payable Analyst at an independent tire retailer where she was responsible for multiple vendor accounts, working closely with both management and vendors to improve the efficiency in AP processing. In this role, she served as the subject matter expert during the company's implementation of SAP, specifically in the LIV (Logistics Invoice Verification) process. Eventually, she transitioned into a role as an SAP FICO Functional Analyst within the organization.
Christian Breiholz
VP of Product AP
Christian Breiholz
VP of Product AP
Christian is responsible for the strategic success of Serrala AP Automation solutions for the global market.
He has more than 15 years of experience Procure-to-Pay space, with his core focus on automation of business processes for organizations of all sizes and industries. He has deep knowledge of ECM in combination with SAP, especially in the field of image and data capture, process automation and image archiving. Prior to joining Serrala, Christian held positions with xSuite Group GmbH, where he was the Head of Product Management and Marketing.
Daniel Bertaska
Director Solution Architects - Americas
Daniel Bertaska
Director Solution Architects - Americas
Daniel is responsible for Serrala O2C solutions in the Americas. He is fluent in English, Spanish, Portuguese and German. Before joining Serrala, he was the Global Process Owner for O2C at a global pharma company, responsible for centralizing and standardizing the Cash Application process across multiple markets, through the implementation of Serrala’s cash application solution. Daniel is process oriented with strong Information Technology background with over 10 years’ experience in the Pharma industry, 5 years in the Automotive and 5 years in the ePayment industry.
Daniel Diebäcker
Customer Success Manager
Daniel Diebäcker
Customer Success Manager
Daniel is heading Serrala's global Customer Success Management team, focused on helping customers to get the most value out of their Serrala products. Serrala Customer Success Managers keep engaged with existing customers after product installation and help customers to keep their software up to speed in constantly evolving environments. In addition, Success Managers work with Serrala customers on a mutual understanding and action plan for continuous improvement. Before joining Serrala, Daniel worked as Senior Consultant for Porsche Consulting and EU Program Manager at Amazon.
David Meier
Solution Architect
David Meier
Solution Architect
Bei Serrala ist David Meier verantwortlich für die Lösungen FS² AutoBank und Serrala Alevate CashApp. Der studierte Betriebs- und Volkswirt begann seine Karriere bei Serrala vor vier Jahren als Berater für Order-to-Cash-Projekte und wechselte später in das Solution-Architects-Team. Mit seinem Know-how aus mehr als 50 Kundenprojekten in der gesamten EMEA-Region sowie mit weltweit operierenden Unternehmen unterstützt David Meier Kunden dabei, ihre Order-to-Cash-Prozesse zu optimieren und zu automatisieren. Dazu gehören die Analysen von Kundenbedürfnissen ebenso wie die Durchführung von Workshops und Demos unserer Softwarelösungen.
Eva van der Grijn
Solution Architect
Eva van der Grijn
Solution Architect
With 20 years of’ experience in the order-to-cash area, working for a number of tech giants during this period, Eva has developed a solid expertise in both credit risk and collection management. Eva fully supports the harmonization of the O2C cycle and believes automation is of essence to accomplish an entirely integrated O2C process.
Frank Gastl
Head of Digital Sales DACH
Frank Gastl
Head of Digital Sales DACH
Frank Gastl ist seit 2002 für Serrala tätig. In seiner langen Karriere hat er die Entwicklung des Unternehmens mit vorangetrieben, zunächst regional, dann als Geschäftsführer verantwortlich für den Aufbau des internationalen Geschäfts in EMEA. Seit rund 7 Jahren führt er die Geschäftseinheit für die Vermarktung der web-basierten Zahlungslösungen CPWeb und Cash Management Pro und hat mit diesen Produkten die Partnerschaft mit der Commerzbank AG erfolgreich ausgebaut.
George Laurentiu
Solution Architect
George Laurentiu
Solution Architect
George is a Senior Solution Architect responsible for P2P Processes, AP and Payment Automation. In his role, he is responsible for delivering tailored product demonstrations, conducting business cases and proofs of concept with potential customers in area of Procure-to-Pay.
George started his career as an Accounts Payable accountant at a automotive parts manufacturer and soon transitioned into a role as an SAP FI consultant, workflow administrator and process expert for the financial accounting team. While at Serrala, George has been involved in many projects with global customers where he brings his deep knowledge of AP Automation, electronic payments, SAP & Cloud Solutions.
Hans-Gerd Riediger
Principal Solution Architect
Hans-Gerd Riediger
Principal Solution Architect
Hans-Gerd looks supports prospects and customers in the area of treasury and cash visibility solutions from Serrala. He has more than 30 years of practical experience in the treasury area and has worked with and for numerous banks, medium-sized companies and global players during this time. Before joining Serrala, he worked in the areas of FX, interest rate management and investments. As treasury manager, he successfully introduced cash pools, credit line management and FX / IR risk management. Additionally, he designed and implemented in-house banks and payment factories for mid-sized and global corporates.
Indy Singh
Solution Architect
Indy Singh
Solution Architect
As a Solution Architect, Indy supports the sales process across North America with his product and process expertise for our Alevate AP solution. He is responsible for developing tailored demonstrations, conducting business cases, and proof of concepts.
Indy joined the solution architect team from the Serrala Procure to Pay consulting team where he was was responsible for implementing our cloud AP solution for customers with multi ERP environments. In this role, he conducted regular analyses of the customers’ implemented solutions and provided troubleshooting, testing,and UAT support throughout the implementation process. He is highly skilled in P2P, FI & FM, Sap Fiori, UI/UX ,API, Microsoft Azure Cloud, GCP, Interface building and with SAP cloud solutions including the SAP cloud platform and Lumira. He also has extensive experience with other cloud enterprise solutions including Peoplesoft, Oracle and Worksoft Certify.
Ingo Hindel
Department Manager Credit Risk
Jebsen & Jessen
Ingo Hindel
Department Manager Credit Risk
Jebsen & Jessen
Ingo Hindel ist seit 2013 bei Jebsen & Jessen angestellt. Bis 2019 war er als Credit Manager tätig und entwickelte sich dann zum Department Manager Credit Risk weiter. Seine Karriere begann er mit einer Ausbildung zum Bankkaufmann und sammelte im Anschluss Erfahrungen als Geschäftskundenbetreuer und Kreditsachbearbeiter. Herr Hindel hat einen Abschluss als Master of Science (Accounting & Finance).
Jens Mario Burggraf
Solution Architect
Jens Mario Burggraf
Solution Architect
Jens-Mario Burggraf ist seit Anfang 2022 als Solution Architect bei Serrala tätig. Er bringt 20+ Jahre Erfahrung aus der chemischen Industrie mit. In dieser Zeit lag sein Fokus in den Bereichen Order-to-Cash, Customer Service, Supply Chain & Logistics. Er begann seine Karriere in der Debitorenbuchhaltung, wo er die Basis für seine folgenden Aufgaben im Order-to-Cash Bereich aufbaute. Während er sich in seiner Karriere weiterentwickelte, wurde er Credit & Collection Manager and leitete erfolgreich Teams.
Jessica Adamczak
Product Manager
FS² eBAM
Jessica Adamczak
Product Manager
FS² eBAM
Jessica hat in den letzten 17 Jahren ein besonders umfassendes Wissen in Bezug auf SAP erworben. Sie hat zunächst als Beraterin, später als Projektmanagerin die Serrala-Zahlungsverkehrslösungen für Kunden implementiert. Seit rund 8 Jahren ist sie Produktmanagerin. In dieser Position hat Jessica das Produktmanagement und die Weiterentwicklung von Lösungen in den Bereichen Zahlungsverkehr und eBAM gelenkt. Aktuell fokussiert sie sich auf die Themen FIORI Apps und Benutzerfreundlichkeit der Anwendungen.
Julian Merbach
Product Owner
Julian Merbach
Product Owner
Julian is a Product Owner responsible for Corestone. In this role, he is responsible for the development, maintenance and continuous improvement of the corestone product suite.
Julian has 11 years of experience in SAP and consulting for companies of all sizes and areas and has deep knowledge of data and document archiving in SAP, Software Logistics and customer based product development. Prior to joining Serrala Julian has held positions with KGS-Software (Covestro, BMW, Pepsi, Miele) and Frank Buchenberger Consulting (Postbank, Porsche, Rotkäppchen), where he was a senior SAP consultant.
Kevin Nädler
Product Manager
Kevin Nädler
Product Manager
Kevin ist im Produktmanagement-Team der Serrala für die Weiterentwicklung der webbasierten Zahlungsverkehrs-Lösungen wie CPWeb zuständig. Er verfügt über langjährige Erfahrungen in den Bereichen Finanz und IT und war lange für die Commerzbank AG tätig.
Leonie Schrode
Product Manager
Leonie Schrode
Product Manager
Leonie has been working for Serrala for 5 years. Starting as Senior Consultant for FS² AutoBank, she moved into product management in March 2020. Together with Thorsten Baumann she is responsible for the continuous development of the cash application solutions of Serrala.
M'part Mendy
Solution Architect
M'part Mendy
Solution Architect
M’Part recently joined Serrala as a Solution Architect specializing in Credit Management. With over 15 years of international experience in various industries such as Distribution, IT / Telecoms, Air Transport, and Pharmaceutical he brings to Serrala his ground knowledge of credit management, collections, and dispute management. M’Part is passionate about debt reduction, customer centricity, and maximizing revenue.
Manuel Klaaßen
Manager Solution Architects .
Manuel Klaaßen
Manager Solution Architects .
Manuel is responsible for business process analyses and improving order-to-cash processes for organizations in all industry sectors. He started at Serrala as a consultant for order-to-cash projects five years ago and later moved to the Solution Architects team. With experience gained from workshops and projects with over 100 customers across the EMEA region as well as globally operating customers, he is considered an expert in the entire Order to Cash area. Manuel holds a BA in logistic & information management and an MA in business management.
Matthias Loehle
Senior Account Manager
Matthias Loehle
Senior Account Manager
Herr Löhle ist seit 2010 bei Serrala im Vertrieb aktiv und verfügt über umfassende Erfahrung im Zahlungsverkehr. Zuvor viele Jahre im Bereich des kartengestützten Zahlungsverkehrs tätig. Als Strategic Account Manager ist er verantwortlich für ein Portfolio an Großkunden der Serrala.
Michael Koehler
Solution Architect
Michael Koehler
Solution Architect
With over 10 years’ experience working in the order-to-cash field, Michael’s present and previous roles have given him unique insight into best practices in managing credit and compliance risks as well as collections operations for businesses of various sizes and industries. Michael has led and delivered a number of complex international solution implementation projects for global corporations around the world. In his current role with Serrala as a Solution Architect, Michael’s main focus is on analyzing organizations’ needs around credit risk, compliance, and collections management and translating them into software solutions that are both user-friendly and aligned with the trends in an ever-changing environment.
Michaela Odebrecht
Principal Product Owner
Michaela Odebrecht
Principal Product Owner
Michaela ist als Pricipal Product Owner bei der Serrala u.a. verantwortlich für die fortführende Integration der Produkte und Prozesse im serrala Portfolio.
Michaela begann ihre Karriere im Bankensektor. Bevor Sie 2011 zu Serrala kam, war sie die leitende Projektmanagerin für SWIFT for Corporates bei der Commerzbank AG. Sie verfügt über mehr als 20 Jahre umfassender Erfahrung im nationalen und internationalen Zahlungsverkehr und im globalen Cash Management für Firmenkunden sowie Finanzinstitutionen. Michaela hat einen Abschluss als Außenhandelsspezialistin.
Nancy Zhang
VP Product Payments, Cash Liquidity & Treasury
Nancy Zhang
VP Product Payments, Cash Liquidity & Treasury
As the VP Product Payments, Cash Visibility & Treasury, Nancy is responsible for overseeing the strategy and the end-to-end delivery success of our Payments, Cash and Treasury solutions. She began her career at Serrala as a Senior Solution Architect specializing in cash visibility, treasury, and payments.
In her prior career, she has had the opportunity to work through the product delivery chain in treasury and payment solutions - taking on leadership roles in implementation consulting, project management and product management. She specializes in the corporate finance space, having led implementations for corporations in many industries. Nancy obtained her degree in Finance from the University of British Columbia and is a CFA® charterholder.
Nate Roney
Product Owner
FS2 Accounts Payable
Nate Roney
Product Owner
FS2 Accounts Payable
Nate became the FS2 Product Owner in 2022 and is responsible for managing the development of the SAP-embedded SAP solution. Previously, Nate worked as a business process consultant for Serrala where he assisted customers in tailoring the Serrala solutoin to their unique business needs.
Prior to joining Serrala, Nate worked as an AP processor in both SAP and a competing AP Management software at a food solutions provider. He also worked as an SAP FICO and OpenText Vendor Invoice Management (VIM) consultant for various organizations in the Chiacago area. In his spare time he enjoys working on his car and computer.
Nathan Thomas
Product Owner
Serrala SmartEye
Nathan Thomas
Product Owner
Serrala SmartEye
As the Serrala SmartEye product owner, Nathan is responsible for the development of new features and enhancments to the SmartEye solution. In this role, he works closely with the Managed Automation and Consulting teams to help our customers to achieve the highest possible document capture rates.
Nathan started at Serrala as a Senior Consultant in Imaging & Extraction where he shared his extensive knowledge of document capture formats and methods with our global AP customers. Prior to joining Serrala worked in document records and content management roles for organizations such as Weyerhaueser, IBM, Williams Oil, Wipro, GA Dept of Labor, Chevron, Pardee Homes, and Domtar. Nathan spent most of his life in the Seattle/Tacoma metroplex and now lives in rural South West Virginia with his family.
Nils Strachanowski
VP Product
Cash Application
Nils Strachanowski
VP Product
Cash Application
As VP of Product Cash Application Nils is responsible for ensuring the success of the order-to-cash solutions, particularly in the area of cash application. Before this position, he worked as Senior Solution Architect for Serrala. To date, he has supported over 100 customers and has implemented successful client projects across the entire EMEA region. He regularly writes articles for finance and treasury magazines and is an experienced speaker.
Oliver Kloster
Senior Solution Architect
Oliver Kloster
Senior Solution Architect
Oliver ist als Senior Solution Architect verantwortlich für P2P-Prozesse, AP- und Payment Automation. In seiner Rolle ist er für die Entwicklung softwarebasierter Prozesslösungen für Serrala-Kunden und die Unterstützung des Vertriebsprozesses mit Produkt- und Prozessexpertise zuständig.
Oliver verfügt über 10 Jahre Erfahrung im gesamten P2P-Umfeld. Er war an vielen Projekten mit globalen Kunden beteiligt, bei denen er sein tiefes Wissen über Automatisierungen von AP-Prozessen, elektronischen Zahlungsverkehr, SAP- und Cloud-Lösungen einbrachte. Bevor er dem Solution Architects Team beitrat, war Oliver als Berater und Projektmanager bei Serrala tätig.
Patrick Heinisch
Manager Solution Architects
Patrick Heinisch
Manager Solution Architects
Patrick Heinisch ist seit Juli 2018 als Solution Architect für den Bereich Credit, Collections und Compliance bei Serrala tätig. Davor war er mehr als 15 Jahre in verschiedenen Positionen im Kredit- und Debitorenmanagement beschäftigt. Mit seiner Erfahrung von der Kreditsachbearbeitung bis hin zum Process Owner für Credit Management und Accounts Receivable berät er Kunden sachkundig und kompetent um die für sie besten technologischen Lösungen zu implementieren.
René Ratke
Product Owner Payments
René Ratke
Product Owner Payments
Since 2017, René Ratke is product manager responsible for the continuous development of the SAP-integrated solutions for payments and account statements Manager at Serrala since January 2017. He first joined Serrala in 2013 as a consultant for the payments solutions. Qualified as a banker he also holds a degree in business administration.
Rob Jackson
Principal Solution Architect
Rob Jackson
Principal Solution Architect
As a Principal Solution Architect, Rob supports the sales process across North America with his product and process expertise for our accounts payable products and the Serrala data and document management solutions. In his role, he is responsible for developing tailored demonstrations, conducting business cases, and proof of concepts for Serrala customers.
Prior to joining Serrala, Rob was an Enterprise Architect for a Fortune 500 company. Rob has lead several finance process automation and digitization projects for captive Shared Service Centers in the US, EMEA, and Asia and deployed the Serrala solution suite world-wide. Rob was also the founder and chairperson of the ASUG Information Lifecycle Management team for 15 years and was very involved in advancing the data archiving, decommissioning, and tax audit processes in the SAP space.
Stefan Martens
Solution Architect
Stefan Martens
Solution Architect
Kundenfreundliche Finanzprozesse stehen im Fokus der langjährigen Erfahrung von Stefan Martens. Speziell für die digitalen Lösungen wie Request-to-Pay und Electronic Bill Presentment bringt er seine Expertise als Solution Architect ein und unterstützt so Kunden in der DACH-Region bei der Umsetzung von digitalen Methoden für Zahlungsaufforderungen.
Stefan Warnecke
Projektleiter/Consultant | BayWa
Stefan Warnecke
Projektleiter/Consultant | BayWa
Herr Warnecke ist bei der BayWa als Projektleiter und SAP-Berater für Finanzwesen & Controlling tätig. Seine Schwerpunkte sind Purchase-to-Pay und Order-to-Cash Prozesse sowie Zahlungsverkehr und Bankenkommunikation. Herr Warnecke hatüber 15 Jahre SAP-Erfahrung in diversen Projekten und Modulen/Prozessen.
Thomas Keim
Principal Solution Architect - Payments
Thomas Keim
Principal Solution Architect - Payments
In his position, Thomas provides professional consulting services for organizations regarding process optimization within the areas of payments, bank communication and cash management. He has a proven track record in active support with business case analysis and return on investment (ROI) calculations. Prior to joining Serrala, Thomas worked as senior account director at SWIFT with responsibility for “SWIFT for Corporates” and as senior vice president at former Dresdner Bank in Frankfurt and New York with different responsibilities in the cash & payment management area.
Ulrich Rosenquist
Sales and key account management
Ulrich Rosenquist
Sales and key account management
Ulrich is responsible for sales and key account management in the Nordics and the Middle East, where he builds long-lasting partnerships with enterprises. Ulrich focuses on problem-solving when it comes to customer pain points in order to deliver quality solutions that add value. He has a proven track record with more than 20 years in selling complex financial solutions/key account management in the FinTech industry plus 20 years of banking experience. Ulrich has held different management positions focusing on sales, key account management, and project management. Ulrich holds a bachelor’s degree in Commerce from Copenhagen Business School and has been an officer in the Danish Army.
Varun Yaul
Product Manager
Varun Yaul
Product Manager
Varun has more than 12 years of experience in product management specially in the financial services domain mainly in payments, cash liquidity and corporate banking. Before joining Serrala, he had worked with various global banks and FinTech companies in different regions.
In his current position, as a product manager, Varun is guiding the teams working on cloud products in payments and cash management. He is highly engaged in developing new intuitive features of our cloud product: Alevate Cash Management, mainly reconciliation, cash pooling, etc.